With many of us working from home these days, we’re spending more and more time online. As with anything, there are advantages and disadvantages to increased screen time. But, you can make the most of yours by brushing up on some essential business skills through these free online resources.

Artificial Intelligence. We’ve been hearing the phrase for over a decade, but it sometimes feels like we’re still just starting to completely understand all it can (and will) encompass. Here’s how it’s being used today, along with some peeks into what’s still to come.

When customers buy from you, they’re not just buying your product or service. They’re buying into the entire process. With more brands than ever vying for customers’ attention and buyers eager to try new things, CX can be the key to keeping customers with you vs. the competition.